On October 13, 2017, ShopRite Supermarkets, Inc. confirmed that the ShopRite of Kingston, NY pharmacy location experienced a data security incident involving the loss of personal and medical information. A device used in the pharmacy to capture customer signatures was inadvertently disposed of in February 2016.
In addition, customers who purchased an over-the-counter product containing pseudoephedrine (“PSE”), such as certain cold or nasal medications, at the pharmacy located in ShopRite of Kingston, NY had personal and medical information stored on this device in order to meet legal requirements regarding PSE sales. The personal and medical information included name, driver’s license number, zip code, and product purchased.
It is important to note that Social Security numbers and debit and credit card information were not stored on this device.
We have no reason to believe that any of the personal or medical information from the device has been accessed or misused in any way, but ShopRite is alerting customers who shopped at the pharmacy located in the ShopRite of Kingston, NY so that they may take any necessary precautions to safeguard their information.
We have provided a list of recommended steps for preventing identity theft and fraud on this website. We recommend that customers regularly review the explanation of benefits statements that they receive from their health plan. If they see any service that they did not receive, contact the health plan at the number on the statement. Additionally, we suggest that customers monitor their financial accounts and, if they see any unauthorized activity, promptly contact their financial institution.
Our team is taking steps to prevent recurrence of similar incidents, including providing supplemental privacy and security training for pharmacy staff and strengthening our security policies relating to the appropriate removal of data from, and disposal of, computers and devices. We sincerely regret any inconvenience or concern caused by this incident.
Please see our FAQs and Resources pages for additional information or call 1-800-954-5210.